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Comprehensive Managed IT Services

Enterprise IT Management Powered by Zoho's ManageEngine Architecture

At InsurCore, we leverage the full power of ManageEngine, the enterprise IT management division of Zoho Corp., to empower you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices. Our comprehensive managed IT services deliver feature-rich, easy-to-use, and easy-to-integrate solutions, giving you a holistic IT management solution that accelerates digital transformation, enables remote work, and secures your digital enterprise.

What Are Managed IT Services?

Managed IT services provide ongoing monitoring, maintenance, and management of your technology infrastructure by external experts. Our approach leverages more than 60 enterprise IT management products and over 60 free tools built from the ground up with contextual integration to make sure you can control your IT as holistic environment, not an assortment of disconnected, siloed elements.

Our Core Managed IT Service Portfolio

Mobile Device Management (MDM)

  • Zoho MDM for comprehensive mobile device lifecycle management
  • Cross-platform support for iOS, Android, Windows, and macOS devices
  • Centralized device enrollment, configuration, and policy enforcement
  • Real-time device monitoring and security compliance
  • Application management and secure containerization
  • Remote device management and emergency response capabilities
  • Integration with broader ManageEngine identity and access management solutions
  • Identity and Access Management (IAM)

  • Active Directory Management - Complete AD monitoring, reporting, and security
  • Privileged Access Management (PAM360) - AI-powered enhancements featuring intelligent least privilege access and risk remediation policy recommendations
  • Multi-Factor Authentication - Adaptive MFA with self-service password reset
  • Single Sign-On (SSO) - Unified access across all business applications
  • Microsoft 365 Management - Complete Office 365 security and compliance monitoring
  • Enterprise Service Management

  • ServiceDesk Plus - AI-driven service desk built on ITIL best practices that combines IT service management, IT asset management, and CMDB with enterprise service management capabilities
  • Incident, problem, and change management
  • Service catalog and request fulfillment automation
  • Asset lifecycle management with integrated CMDB
  • Embedded AI-capabilities powered by proprietary AI-technologies, and other AI-solutions like OpenAI's ChatGPT and Microsoft Copilot
  • IT Operations Management (ITOM)

    Full-stack monitoring and management capabilities:

    • Site24x7 - AI-enhanced IT management solutions with full-stack observability
    • OpManager - Network, server, and application performance monitoring
    • Applications Manager - Application performance monitoring with deep diagnostics
    • Network Configuration Manager - Automated network change and configuration management
    • EventLog Analyzer - Comprehensive log management and compliance reporting

    IT Analytics and Business Intelligence

    • Analytics Plus - AI-powered unified analytics platform to correlate all IT data
    • Custom dashboard creation and KPI monitoring
    • Predictive analytics for proactive IT management
    • Cross-platform data visualization and reporting
    • Integration with Zoho Analytics, the cloud-based reporting and business intelligence service

    Unified Endpoint Management and Security

    Comprehensive endpoint protection and management:

    • Desktop Central - Unified management for desktops, laptops, and servers
    • Patch Manager Plus - Automated patching across Windows, Mac, Linux, and 850+ third-party applications
    • Endpoint DLP Plus - Data loss prevention and sensitive data protection
    • Device Control Plus - Peripheral device control and data theft prevention
    • Browser Security Plus - Web browser isolation, lockdown, and activity tracking

    Security Information and Event Management (SIEM)

    • Log360 - Unified SIEM solution with integrated DLP and CASB capabilities
    • ADAudit Plus - Hybrid Active Directory and cloud security auditing
    • CloudSecurity Plus - Multi-cloud security monitoring and analytics
    • DataSecurity Plus - File auditing, data risk assessment, and compliance management

    Vulnerability Management

    • Vulnerability Manager Plus - Enterprise vulnerability management software that helps you scan, assess, prioritize and remediate vulnerabilities in your network endpoints
    • Automated vulnerability scanning and assessment
    • Risk-based prioritization and remediation workflows
    • Compliance reporting and regulatory adherence
    • Integration with Central Vulnerability Database constantly updated with the latest threat information

    Why Choose the ManageEngine Ecosystem?

    Integrated Architecture

    All of our tools are built from the ground up with contextual integration to make sure you can control your IT as holistic environment, not an assortment of disconnected, siloed elements. This means:

    • Seamless data flow between all management tools
    • Unified reporting and analytics across all IT domains
    • Single sign-on access to all management consoles
    • Coordinated incident response and remediation

    Unified. Flexible. Intelligent. Complete Control.

    Flexible Deployment Options

    Our software is available for you to run on premises, in the cloud, or in a hybrid deployment model, providing:

    • On-premises deployment for complete control
    • Cloud-native solutions for scalability
    • Hybrid models for gradual migration
    • MSP-ready solutions for service providers

    Enterprise-Grade Security and Compliance

    Zoho certifications include ISO/IEC 27001, ISO/IEC 27701, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 20000, and AICPA/SOC, ensuring:

    • Robust data protection and privacy controls
    • Regulatory compliance across industries
    • Secure multi-tenant architecture
    • Regular security audits and certifications

    One Platform. Endless Possibilities.

    AI-Enhanced Capabilities

    Modern IT management powered by artificial intelligence:

    • Intelligent anomaly detection and alerting
    • Predictive analytics for proactive maintenance
    • Automated remediation and self-healing systems
    • Natural language processing for enhanced user experiences

    Benefits of Our Managed IT Services

    Operational Excellence

  • Unified Management - Single pane of glass for all IT operations
  • Proactive Monitoring - AI-powered threat detection and prevention
  • Automated Workflows - Reduced manual tasks and human error
  • Faster Resolution - Integrated tools enable rapid incident response
  • Cost Optimization

  • Predictable Costs - Subscription-based pricing with no hidden fees
  • Reduced Complexity - Fewer vendors and simplified management
  • Economies of Scale - Shared expertise and resources
  • ROI Optimization - Proportionate ROI with scalable, secure, and extensible solutions
  • Enhanced Security Posture

  • Zero Trust Architecture - Identity-centric security across all endpoints
  • Continuous Compliance - Automated reporting and audit trails
  • Threat Intelligence - Real-time threat feeds and vulnerability data
  • Incident Response - Coordinated security event management
  • Business Agility

  • Scalable Solutions - Grow from small teams to enterprise scale
  • Remote Work Enablement - Secure access from anywhere, any device
  • Digital Transformation - Platform for modernization initiatives
  • Innovation Focus - Free up resources for strategic projects
  • Industry Recognition and Trust

    ManageEngine's proven track record includes:

    • Over 120,000 customers worldwide served across 200+ countries
    • Recognition by Gartner for developing economical, efficient, and user-friendly tools
    • Operating in the IT management arena since 2002
    • Trusted by organizations across finance, healthcare, manufacturing, and government

    Discovery and Assessment

    Comprehensive evaluation of current IT environment.

    Solution Design

    Customized service portfolio based on your requirements.

    Deployment and Migration

    Seamless implementation with minimal disruption.

    Optimization and Growth

    Continuous improvement and strategic evolution

    Getting Started

    Transform your IT operations with our comprehensive managed services powered by the complete ManageEngine ecosystem. Our approach ensures you can leverage enterprise-grade tools and expertise while maintaining the flexibility to adapt to changing business needs.

    Let InsurCore manage your technology infrastructure using the industry's most comprehensive and integrated IT management platform, allowing you to focus on driving business innovation and growth.