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Insurance Agency Robotic Process Automation (RPA)

Our Automation Philosophy

Strategic Automation Approach

Drawing from industry best practices observed in top-performing agencies (similar to Reagan Consulting's Best Practices methodology), we design intelligent automation that enhances human capabilities while eliminating repetitive, error-prone processes. Our solutions integrate seamlessly with Applied Epic, AMS360, and other agency management systems.

Key Differentiators:

Insurance-Specific Design:

Unlike generic RPA platforms, every automation is built specifically for insurance workflows and compliance requirements

Platform Integration Excellence:

Deep expertise in Applied Epic automation and system conversions

Partnership Approach:

We become an extension of your agency, providing ongoing value and optimization

Proven Methodology:

Based on analysis of industry leaders and performance benchmarks

Core Automation Solutions:

Renewal Process Intelligence

Transform manual renewal workflows into streamlined, automated processes that handle documentation, communication, and system updates while maintaining the personal service quality that distinguishes top-performing agencies.

Account Management Automation

Streamline customer portal setup and maintenance processes through intelligent automation that handles routine account administration tasks with the precision expected by high-performance brokerages.

Document Processing Intelligence

Automate document retrieval, processing, and filing workflows that typically consume significant staff time and create bottlenecks in agency operations.

Financial Reconciliation Automation

Transform commission processing and financial reconciliation into accurate, efficient automated workflows, addressing one of the most time-consuming aspects of agency operations.

Reporting & Analytics Automation

Automated generation of performance reports, compliance documentation, and business intelligence dashboards.

Communication Automation

Intelligent notification and communication systems that keep clients informed while reducing manual coordination tasks.

Implementation Framework:

Process Assessment Phase

Following industry-leading assessment methodologies, we conduct comprehensive analysis of current workflows to identify optimal automation opportunities and design custom solutions.

Solution Development Phase

Custom automation development tailored to your specific AMS configuration and business requirements, incorporating practical approaches that focus on automation within your existing systems.

Testing & Validation Phase

Thorough testing protocols ensuring automation reliability and integration with existing systems, following best-in-class delivery standards.

Deployment & Training Phase

Systematic rollout with comprehensive staff training and change management support.

Optimization & Enhancement Phase

Ongoing monitoring and enhancement to maximize automation benefits and adapt to changing needs.

ROI & Performance Metrics

These are typical implementation results that are based on analysis of implementations across various agency sizes and types. 

Small Agencies (Under $2M Revenue)
Medium Agencies ($2M-$10M Revenue)
Large Agencies (Over $10M Revenue)
Success Measurement Framework
Small Agencies (Under $2M Revenue)
40-60% reduction in administrative time



ROI achieved in 6-9 months



50-80% improvement in process accuracy



1-2 FTE equivalent capacity created



Medium Agencies ($2M-$10M Revenue)
50-70% reduction in administrative time



ROI achieved in 4-6 months



85-95% improvement in process accuracy



2-4 FTE equivalent capacity created



Large Agencies (Over $10M Revenue)
60-80% reduction in administrative time



ROI achieved in 3-5 months



95%+ improvement in process accuracy



4+ FTE equivalent capacity created



Success Measurement Framework

Following industry best practices for performance measurement, we track:

Time savings per process



Client satisfaction improvements



Cost reduction achievements



Error reduction percentages



Revenue per employee increases